Restoration leads expire in hours.
Your CRM needs to respond in minutes.

Water damage, fire damage, mold remediation. Leads come from insurance adjusters, homeowners in crisis, and property managers at 2am. The company that reaches them first wins the job. We build the system that makes you first.

Insurance Adjuster Pipelines24/7 Lead Response AutomationMulti-Party Job TrackingSupplement and Payment Tracking
The real problem

Restoration is the highest-urgency sales cycle
in all of home services.

A homeowner calls at 11pm about water damage. They're calling three companies simultaneously. The first one to respond with a clear plan and a tech on the way gets the job. If your CRM isn't triggering an immediate response, an on-call notification, and a follow-up sequence within minutes of that lead submitting, you're losing to whoever has automation.

Then there's the insurance side. Multi-party jobs involve the homeowner, the adjuster, the TPA, and sometimes a property manager - all with different communication needs, approval stages, and payment timelines. Tracking all of that in email threads and phone notes is how supplements get missed and payment cycles stretch to 90 days.

What we hear from restoration companies owners
Lead response too slow
Restoration leads are called by 3 companies at once. Whoever responds first wins. Slow response means lost jobs.
Insurance adjuster communication manual
Adjuster updates, approval requests, and supplement documentation tracked in email with no central system
TPA compliance requirements missed
Third party administrator documentation, response time requirements, and approval workflows not tracked systematically
Supplements and payment milestones slipping
Supplement cycles and payment stages tracked manually - missed supplements mean lost revenue
Multi-party job visibility zero
Owner, adjuster, TPA, and property manager all in separate email threads with no unified job record

The restoration company that calls back in 4 minutes closes more jobs than the one that calls back in 40.
That's not a people problem. It's a systems problem.

We build immediate lead response automations, insurance job pipelines with multi-party communication tracking, and supplement stage management so no revenue slips through the complexity.

What Pear fixes

What we build for
restoration companies.

Restoration CRM is uniquely complex because of the insurance ecosystem, multi-party coordination, and urgency of lead response. We've built for it.

Speed to Lead
24/7 Immediate Response Automation

Every new lead triggers an immediate SMS, email response, and on-call team alert within 60 seconds - regardless of time of day. First response wins the job. We make sure you're always first.

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Insurance Jobs
Multi-Party Insurance Pipeline

Homeowner, adjuster, TPA, and property manager communication all tracked in a single job record with stage-based workflows, document tracking, and automated follow-up to each party.

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Revenue Protection
Supplement and Payment Tracking

Supplement submissions, approvals, and payment milestones all tracked in the CRM with deadline reminders. Stop leaving supplement revenue behind because the cycle wasn't tracked.

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How we work for restoration

Restoration leads expire in hours.
We build the system that catches them.

Restoration is the highest-urgency sales cycle in all of home services. A water damage customer calls five companies. The one that responds in 4 minutes wins. The one that responds in 40 minutes gets a voicemail.

01Step 01

Speed-to-lead audit

We measure your current lead response time across every channel. Web form, phone, referral. And map the gaps in your insurance adjuster coordination workflow. We put a number on what slow response is costing you per month.

02Step 02

Build for emergency urgency

60-second lead response automation, insurance pipeline with adjuster and TPA stages, subcontractor coordination triggers, multi-party job communication, and scope-change tracking all go in before you handle another major loss.

03Step 03

You respond faster than every competitor in your market

A water damage lead at 2am gets an automated response in 60 seconds and a callback task on someone's phone by morning. Insurance coordinators get automatic status updates. Nothing falls through.

400%
more jobs at 4-minute response

Restoration companies that respond within 4 minutes capture 400% more jobs than those responding in 10+ minutes. In restoration, speed is the product before the product.

Before and after

What restoration operations look like
before and after Pear.

Emergency response, insurance coordination, and adjuster follow-up. Automated.

Without Pear
Emergency leads responding the next morning instead of the next minute
Insurance claim stages tracked in a spreadsheet
Adjuster meeting follow-up left to whoever is available
Supplement approval tracked by memory and sticky notes
No automated review requests after project completion
Referral relationships not tracked or followed up on
With Pear
60-second automated response to every emergency lead
Insurance pipeline with claim filed, adjuster, approval, and supplement stages
Automated adjuster follow-up sequence after every meeting
Supplement status tracked in the pipeline with automatic reminders
Review requests sent automatically 48 hours after project completion
Referral source tagged on every lead so you know who to nurture
FAQ

Questions from
restoration companies owners.

Can you build a true 24/7 lead response system?
Yes. We build automation that responds to every new lead immediately with an SMS and email regardless of time of day, plus an on-call alert to the tech or coordinator on duty. The auto-response sets expectations while a human is notified to follow up within minutes.
How do you track TPA compliance requirements?
We build TPA-specific pipeline stages with required documentation checklist items, response time tracking, and automated reminders when compliance windows are approaching. Each TPA relationship can have its own stage template.
Can you manage multi-party communication inside the CRM?
Yes. We build job records that log all communication with homeowners, adjusters, and TPAs in one place. Different contacts on the same job each get appropriate automated communications without cross-contamination.
How do you track supplements to make sure they don't slip?
We build supplement stages into the insurance pipeline with submission date tracking, expected approval windows, and automated follow-up if approval isn't received within the defined window. Every open supplement is visible in a dashboard with its current status.
Do you work with restoration-specific platforms like Dash or XactAnalysis?
We work primarily with GoHighLevel, HubSpot, and ServiceTitan for restoration companies. If you're using a restoration-specific platform, we can often integrate it with a CRM that handles the sales and communication side better than the field software does.
★★★★★

"The 60-second lead response automation was the difference. We now reach leads before anyone else does. Our conversion rate on storm leads improved immediately."

Client — Partner With Pear Client

Restoration leads don't wait. Neither should your follow-up.

Book a free assessment. We'll build you a lead response system that makes you the first call back - every time.

Book a Free CRM Assessment